Survey Researcher | Consultancy | Colombia 

By 2030, 150 million people are able to prevent or resolve their most pressing justice problems. Do you want to join us on our mission?

The Hague Institute for Innovation of Law (HiiL), a civil society organisation dedicated to people-centred justice and SDG 16.3, is looking for a Survey Researcher, preferably based in Bogota/Colombia. 

Are you proactive, detail-oriented, hands on and do you have a creative data-driven mindset? Do you enjoy working under pressure and are you comfortable with change and complexity in a very dynamic and international environment? Do you enjoy survey research? Please keep on reading!

HiiL is part of the Inclusive Justice programme. Inclusive Justice aims to increase Colombian’s confidence in Justice by reducing levels of impunity, increasing access to quality justice, and promoting respect for the rule of law. The Activity will pursue this goal through a focus on three objectives:

Objective 1: Contribute to reducing impunity by supporting improvements in the use of justice sector tools for the investigation, prosecution, and resolution of high-impact crimes.

Objective 2: Strengthen conflict resolution amongst communities and local justice.

Objective 3: Improve public trust in the rule of law.

To achieve these objectives, HiiL takes a people-centred justice approach in program design and implementation. Under this approach, justice system improvement is focused on being responsive to people’s justice needs, their experiences, and promoting citizen participation in the justice system and in a rule of law culture which enforces people’s rights. This approach strengthens justice systems by creating a cycle that will allow reducing impunity, exercising a culture of legality, and enforcing the rule of law over the medium term.

As survey researcher, you will support the implementation of two quantitative data-related research projects (legal needs surveys) in the field of justice. Both surveys aim to understand the legal problems that Colombians encounter in their everyday lives and the justice journeys they navigate in trying to resolve them. This people-centred justice data will help to identify the barriers and inefficiencies within Colombia’s formal and informal justice systems, and map the demand for dispute resolution services in a way that supports existing community-based and state-led providers to determine in which direction to scale.

What are you going to do?

  • You support concurrent people-centred data collection processes under direct supervision of the program director, and in collaboration with the specific product leads;
  • You provide practical and research support needed to administer a Justice Needs a Satisfaction (JNS) survey in a group of target municipalities, which will be led out by a local data collection company;
  • You support the product leads in organising and carrying out the questionnaire adaptation and triangulation workshops;
  • You concurrently, provide practical and research support needed to administer a longitudinal e-JNS survey via a self-administered, online questionnaire. This will include supporting the online and offline recruitment of respondents for participation in a 2-year panel;
  • You engage with local civil society organisations and their beneficiaries needed to recruit panel members and follow up with them in year 2;
  • You participate in data processing, cleaning, analysis and quality assurance;
  • You provide quality control of the Spanish translation of the research reports produced.

Our new colleague :

  • Has an Bachelor degree or equivalent;
  • Has three (3) years of relevant work experience in survey research, either in a local or international research environment;
  • Has knowledge of the Colombian justice ecosystem;
  • Is comfortable and has experience working with SurveyCTO and Stata to collect, clean, and analyse data;
  • Ideally has experience collecting data online or via social media;
  • Is results-oriented, with analytical focus and has strong attention to detail;
  • Has full professional proficiency in Spanish and English; verbally and written;
  • Has experience in and/or strong interest in working in an international environment;
  • Possesses excellent interpersonal skills, is proactive and hands-on;
  • Is able to work under time pressure.

We offer:

  • An organisation with a culture in which motivation prevails; the work that we do is meaningful and contributes to changing people’s lives;
  • An environment that will strengthen and widen your professional skills;
  • Exposure to the international community of access to justice, working on cutting-edge areas around the world.

What else:

  • Starting date: 1 May 2023;
  • Full-time position;
  • We offer a service provider contract for an initial period of 12 months, with a possibility of extension to 24 months;
  • You are commissioned to work as a consultant with a competitive fee and expenses;
  • Become part of a dynamic and international team of 70+ professionals;
  • Being creative, courageous and collaborative are at the heart of our organisation so that needs to appeal to you and fit you.

Are you the Survey Researcher that we need?  Please apply using the button below and upload your CV and a short motivation letter.  You have time to apply for this position until Thursday 30th of March 2023.  For more information, please contact Isabella Banks, Justice Sector Advisor,

Please note that we are recruiting on a rolling basis and will try to fill this position asap.

We are committed to ensuring diversity and gender equality within our organisation. Therefore, people of all gender identities, sexes, sexual orientations, races, colours, religions, cultures, abilities, etc. are encouraged to apply for this position. 

Note: All offers of employment will be subject to satisfactory references and may be subject to appropriate screening checks. By submitting your application you accept that HiiL will conduct such pre-employment screening for successful candidates. 

Will you join us?
Please apply using the button below 
and send us your CV and a short motivation letter.